The KiDDS Biz Podcast

Grow to a 15 Location Dual Specialty Practice in 10 Years with a Strong Brand

In this episode of the KiDDS Biz Podcast, Dr. Ashley Kisling and Davin Bickford welcome Dr. Randy Hamilton, a board-certified pediatric dentist and orthodontist. They discuss Dr. Hamilton's journey in establishing a successful dual specialty practice, the importance of customer service in healthcare, and the strategies he implemented to grow his practice. Dr. Hamilton shares insights on training staff for exceptional service, the challenges of scaling a practice, and the decision-making process involved in expanding into new markets. The conversation highlights the synergy between pediatric dentistry and orthodontics, emphasizing the value of creating a unique patient experience. In this conversation, Dr. Randy Hamilton shares his insights on navigating the challenges of running orthodontic practices, emphasizing the importance of rebranding, understanding market perception, and creating a comfortable environment for patients. He discusses innovative marketing strategies, budgeting for different dental practices, and the significance of sales skills in treatment coordination. The conversation highlights the evolving landscape of orthodontics and the need for practices to adapt to future trends.
 
00:00 Unlocking Success in Pediatric Dentistry
02:55 Dr. Randy Hamilton's Journey and Dual Specialty Practice
05:47 The Synergy of Pediatric Dentistry and Orthodontics
09:06 Innovative Marketing Strategies for Growth
11:58 Creating a Unique Patient Experience
14:52 Customer Service as a Core Value
18:12 Training for Excellence in Customer Service
21:05 The Role of Emotional Intelligence in Healthcare
24:00 Scaling Up: Challenges and Solutions
26:47 The Future of Pediatric Dentistry and Orthodontics
33:36 Navigating Business Challenges in Orthodontics
40:16 Rebranding for Success
46:35 Strategic Budgeting and Marketing Approaches
53:19 Innovative Referral Strategies
01:00:56 The Importance of Sales Skills in Orthodontics
 
Join the community:
KiDDS Biz Facebook Group: https://www.facebook.com/groups/1169295914145964/
 
Dr. Ashley TiKTok: https://www.tiktok.com/@socopdo
Dr. Ashley Instagram: https://www.instagram.com/socopdo/
WildSmiles Braces: https://www.wildsmilesbraces.com/doctors/
 
pediatric dentistry, orthodontics, customer service, practice growth, dual specialties, dental practice management, patient experience, training, business strategy, healthcare, orthodontics, business strategies, marketing, branding, patient referrals, rebranding, sales skills, dental practices, customer service, future trends
 

Build Your Referral Network and Business for Better Health Outcomes with a Collaborative Team

In the inaugural episode of the KiDDS Biz Podcast, Dr. Ashley and Davin welcome their first guest, Dr. Billy Arnold to discuss their backgrounds, the importance of collaboration in pediatric dentistry and orthodontics, and the need for resources in the field. They explore the significance of tongue tie awareness, building referral networks, and the role of preventative care in improving patient outcomes. The conversation also highlights the power of social media and community connections in marketing pediatric practices, as well as the future direction of healthcare towards a more collaborative and preventative approach.
 
Join the community:
KiDDS Biz Facebook Group: https://www.facebook.com/groups/1169295914145964/
 
Dr. Ashley TiKTok: https://www.tiktok.com/@socopdo
Dr. Ashley Instagram: https://www.instagram.com/socopdo/
Dr. Billy Instagram: https://www.instagram.com/billy_the_kids_airway_dds/
WildSmiles Braces: https://www.wildsmilesbraces.com/doctors/
 
pediatric dentistry, orthodontics, tongue tie, collaboration, social media, healthcare, referrals, preventative care, community, marketing